Privacy Policy

When you make a donation through this Site, we collect:

• Personal identifiers: your full name, email address, and mobile phone number
• Donation details: the amount you donate, an optional message, and your transaction/reference ID
• Technical information actually processed by our systems and hosting/payment providers in the course of handling your request, such as IP address and basic request metadata used for fraud prevention and security

We do not require you to create an account, and we do not collect a shipping or delivery address, because donations made through this Site are not physical purchases.

Footsteps never collects or stores your full debit/credit card number, CVV, PIN, or online banking password. These details are entered directly into SSLCOMMERZ's secure payment page and are handled exclusively by SSLCOMMERZ and your card issuer or bank.

We use the information collected to:

• Process and confirm your donation
• Provide you with a donation confirmation and reference ID
• Respond to your inquiries or refund requests
• Detect and prevent fraudulent or duplicate transactions
• Meet our legal, accounting, and regulatory obligations

All online payments made through this Site are processed securely through SSLCOMMERZ using industry-standard encryption and security protocols. Footsteps implements reasonable administrative and technical safeguards designed to protect the donor information we do hold against unauthorized access, alteration, or disclosure.

Footsteps does not sell, rent, or trade your personal information. We share information only where necessary to:

• Process your payment, with SSLCOMMERZ and the financial institutions involved in completing the transaction
• Comply with applicable law, regulation, or a valid legal request from a regulatory or government authority
• Work with service providers who host or support this Site under confidentiality obligations, and only to the extent needed to operate the Site

This Site does not permit third-party advertising, and we do not share your information with advertisers or ad networks. See the "Third-Party Advertising" section below for more detail.

This donation website does not display or permit third-party advertisements, affiliate promotions, or ad-network scripts of any kind. If Footsteps later chooses to introduce advertising or additional third-party data-sharing arrangements on this Site, this Policy will be updated in advance and, where required by law, your consent will be obtained.

This Site uses only the technical browser storage required for the donation checkout to function correctly (for example, to prevent an accidental duplicate submission while a payment is processing). We do not currently deploy third-party analytics or advertising cookies on this Site. If that changes, this Policy will be updated to accurately describe what is collected and why.

We retain donation and transaction records for as long as necessary to fulfil the purposes described in this Policy, including accounting, audit, tax, and legal obligations, and to respond to any future refund or dispute requests.

This Site is not directed at, and should not be used unsupervised by, children under the age of 18.

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.

If you have questions about this Privacy Policy or how your information is handled, please contact Footsteps Community Development Foundation using the details in the footer of this Site.